Open to Close | Privacy Policy

Effective date: August 2nd, 2026

Our Privacy policy is really simple. Any information we receive from you will never be shared with anyone else except as needed to operate the Service — including the artificial intelligence providers described below — and we will never use it for anything that is not absolutely necessary to provide the service. For example, we don't share your information with advertisers.

Introduction

OPEN TO CLOSE Inc. and its affiliates ("OPEN TO CLOSE") are 100% committed to protecting the privacy of all individuals who:

Access OPEN TO CLOSE's website which is located at https://opentoclose.ai. This also includes any & all sub-domains, present and future (referred to as the "Website");
Use the online services including OPEN TO CLOSE any other OPEN TO CLOSE products and services, including any AI-powered features (referred to as the "Service"); and

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website or blog?

When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information and/or other details to help with your overall experience.

When do we collect information?

We collect information from you when you register on our site, login to Google, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. We also collect information when you connect an email account, calendar, or documents to the Service so that our AI Features can process them on your behalf, as described below.

How do we use your information?

We may use the information we collect from you:

To personalize the user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To power AI Features that extract tasks, dates, and other structured information from documents and emails you connect to the Service, as described below.

AI Features and Third-Party AI Providers

The Service includes artificial intelligence features that read and process content you connect to the Service — including emails, attachments, and uploaded documents — in order to automatically generate tasks, extract dates and deadlines, identify property references, and produce summaries ("AI Features").

To provide the AI Features, the Service transmits relevant portions of your content to third-party AI model providers, including Google's Gemini API, for processing. These providers process the content to generate the structured output the Service displays to you (for example, a task list or a set of extracted dates). We do not permit these providers to use your content to train their own general-purpose models, and we do not authorize any use of your content beyond what is necessary to generate output for you.

The extracted output produced by the AI Features (for example, a generated task, date, or summary) is stored in your account so it can be displayed to you and kept in sync with your transaction. Where feasible, we minimize how long the underlying raw email or document content itself is retained by our AI processing pipeline beyond what is needed to generate that output.

You are responsible for reviewing AI-generated output for accuracy before relying on it, and you may disconnect any connected account (see "Disconnecting from the Google API" below) to stop the AI Features from processing new content from that account.

Logging into Google via OPEN TO CLOSE

By logging into Google via OPEN TO CLOSE, you will be presented with the options to give OPEN TO CLOSE the ability to:

View Gmail settings: OPEN TO CLOSE will only retrieve your Gmail email address and any email aliases connected to your Gmail account. Your email address(es) will be displayed in the email editor inside of the Website when composing or editing a message. OPEN TO CLOSE will not use your email address(es) for purposes other than to allow you to choose which email address your message will be delivered from.
Send Gmail messages on your behalf: OPEN TO CLOSE will only send messages which you have directly composed inside of the Website via the email editor (inside of a workflow or inside of the inbox). OPEN TO CLOSE will not send any message unless you have personally drafted and/or sent or scheduled the message to be sent automatically from inside of the Website via tools we provide. For example: OPEN TO CLOSE provides the ability to move message from your "Inbox" into your "Read" messages.
View Gmail messages: OPEN TO CLOSE will display your Gmail's messages inside of the Website, and where you have enabled AI Features, will process the content of those messages through our AI processing pipeline (including the third-party AI providers described above) to generate tasks, dates, and summaries. OPEN TO CLOSE provides the means to reply, reply-all, and forward messages to recipients of your choosing. Outside of the AI Features you have enabled, OPEN TO CLOSE does not sift, scan, read, or manipulate your Gmail message unless you specifically take action inside of the Website.

We retain the structured output generated by the AI Features (tasks, dates, summaries) as part of your account, and we minimize retention of the underlying raw email content within our AI processing pipeline beyond what is needed to generate that output.
Manage mailbox labels:OPEN TO CLOSE will provide you the means to apply Gmail message labels to your inbox messages inside of the Website. You may also use the provided inbox features to move your message from the "Inbox" to the "Read" status. OPEN TO CLOSE will not move your message automatically from "Inbox" to "Read". OPEN TO CLOSE does not provide any means to delete your message from within your Gmail account.

We never store your Gmail labels inside of our system.
Manage Google Drive files and folders:OPEN TO CLOSE provides the means to upload your files into selected folders inside of your Google Drive account from the Website. OPEN TO CLOSE provides the means to create folders and sub-folders inside of your Google Drive account from the Website. OPEN TO CLOSE does not provide the means to delete any file or folder inside of your Google Drive account. Where you enable AI Features on a document, its content may be processed by our AI processing pipeline as described above.
Edit, download, and delete Google contacts:OPEN TO CLOSE only provides the means to import your Google contacts into the Website. OPEN TO CLOSE does not provide the means to create, upload, or delete contacts inside of your Google Contact account.
See, edit, share, and permanently delete all the calendars:OPEN TO CLOSE provides the means to add, modify, and delete events on your Google calendars which you have created inside of the Website. OPEN TO CLOSE provides the means to synchronize your calendar(s) content to be displayed inside of the Website. OPEN TO CLOSE does not provide the means to delete any calendars inside of your Google calendar account.

Should you choose to not log into the Google API via the Website, none of the aforementioned Google API specifications will apply to you.

Disconnecting From the Google API

Should you choose to disconnect the Website from your Google API connection, all of the aforementioned specifications will be disabled inside of the Website, including any AI Features that depend on that connection. Upon disconnecting the Website from your Gmail API connection, all Google API oauth tokens, Google API refresh tokens, and any applicable Google API data will be immediately deleted from your account.

Google API Services User Data Policy

Open To Close use and transfer to any other app — including any AI model provider — of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store any credit card information on the Website. Content transmitted to our AI Features and third-party AI providers is encrypted in transit.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies:

To enable you to have a persistent login.
To understand and save user preferences for future visits.
To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
Cookies and Usage Data
Content of connected emails, documents, and calendars you choose to process through the AI Features

We will not use your Personal Data for anything that is not absolutely necessary to provide the service. We will never share your data with other companies except the AI model providers described above, who process it solely to generate output for you.

Disclosure Of Data

Under certain circumstances, OPEN TO CLOSE may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Data Retention

OPEN TO CLOSE will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there could be latency in deleting information from our servers and backed-up versions might exist after deletion.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found in the footer of OPEN TO CLOSE's home page.

Users will be notified of any privacy policy changes:

On our Privacy Policy Page

Users are able to change their personal information:

By logging in to their account

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email
Within 7 business days
We will notify the users via in site notification
Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
We may also send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM we agree to the following:

NOT use false, or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at help@opentoclose.com.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at help@opentoclose.com

Privacy Policy